Keep it short. Enclose proof of purchase and tell them what you need.
1234, Main Street
Boston, MA 02123
03/17/05
<Recipient Address Goes Here>
Hello.
I purchased <type and model of product> on <date purchased>. The package was missing <what was missing>. I have enclosed proof of purchase and would appreciate your prompt response.
Regards,
Jim Karter
encl: <List of enclosed items goes here>
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