See "Response to Final Notice Before Legal Action" in the Legal Matters Bundle for a slightly different way to handle this situation.
1234, Main Street
Boston, MA 02123
03/16/05
<Recipient Address Goes Here>
Hello.
I was sorry to hear <nature of problem> <Elaboration of known facts.>
<Description of your position.>
<Optional meeting proposal.>
<Your credentials and conclusion.>
Thank you for you cooperation in this matter.
Regards,
Jim Karter
encl: <List of enclosed items goes here>
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